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TruScan - Live Scan Fingerprinting Services in Sonoma, Napa, Marin and Solano Counties

At TruScan Fingerprint Services we believe that convenience and accessibility are important to our clients. We provide our clients access to our Mobile Services or invite you to drop into our convenient office locations - No Appointment Needed!

The California Department of Justice (DOJ) provides an automated service for criminal history background checks that may be required as a condition of employment, licensing, certification, foreign adoptions or VISA/Immigration purposes. During the 2007-08 fiscal year, the DOJ processed almost 1.8 million applicant fingerprint transactions. Eighty percent of the electronically submitted fingerprint checks are completed within three business days. Here is basic information for individuals needing to submit fingerprints to the DOJ for background checks.

Step 1 - Get the Forms

Here are the forms!  If you are applying for employment, license, certificate or permit with an applicant agency requiring a background check, you must get the instructions and the forms required for fingerprinting services from that agency. The agency will complete its information to ensure accuracy. You will need to add your personal information to the form before getting fingerprinted.

Step 2 - Get Fingerprinted

You will need to present a valid, current photo identification when being fingerprinted. Expired IDs cannot be accepted.

A fingerprint-rolling fee may be collected when you get your fingerprints taken.

There is a criminal history processing fee collected by the DOJ and Federal Bureau of Investigation (FBI) for the background checks. While often paid by the requesting agency, some applicants may be required to pay this fee themselves, so check with your requesting applicant agency.

Step 3 - Wait for the Results

Once the submission is received and processed, the DOJ will respond to the applicant agency either electronically or via mail.

While most of the time results are returned to the applicant agency within three days, delays can occur. Applicants should check, for the first seven days, with the applicant agency that requested the background review since the DOJ sends results directly to the applicant agency. Delays can be caused by poor fingerprint quality, the existence of any criminal information in the applicant’s record, birthdates before 1920, and incorrect data submitted on the electronic transaction. You can help prevent delays by making sure that all information on your Live Scan form has been entered correctly.

If the results have not been received by the requesting agency within seven days and digital Live Scan fingerprints were submitted, use this automated number: (916) 227-4557. Be sure to have your date of birth and the 10-digit ATI number that appears at the bottom of the DOJ form. (ATI format is: 1 letter; 3 numbers; 3 letters; 3 numbers.)

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TruScan's Mobile Service can come directly to your staff, coaches or leader meetings and orientations. Knowing that all of your staffers and candidates will have been fingerprinted at one convienient time is one less thing you have to worry about. Knowing that all of the clearances will come at the same time makes it easier to start on the projects that are important to you. Receiving clearances fast will get your employees, coaches and volunteers working sooner. This makes it a win-win for everyone! Our mobile hours are flexible and designed to fit fingerprinting into your schedule, not ours.

TruScan Fingerprint Services now has two office locations to serve you. No appointment is needed, just drop in at a time that works for you.

We offer group pricing and fast reliable service. Results arrive in as little as 3 days (in most cases). Our staff uses state of the art equipment to provide a quality Live Scan experience that is done right the first time!